Privacy Policy

Last Updated:

1. Introduction

Welcome to Fragranceuoateli. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect information that you provide directly to us when you register for an account, use our services, communicate with us, or otherwise interact with our platform. The types of information we may collect include:

2.1 Personal Information

When you create an account or use our services, we may collect personal information such as your name, email address, phone number, company name, job title, billing address, and payment information. This information is necessary to provide you with access to our platform and to process transactions.

2.2 Technical Information

We automatically collect certain information when you visit our website or use our services. This includes your IP address, browser type, operating system, device information, referring URLs, pages viewed, time spent on pages, access times, and other diagnostic data. We use this information to analyze trends, administer the site, track user movements, and gather demographic information.

2.3 Usage Data

We collect information about how you interact with our services, including the features you use, the actions you take, the content you view or create, and the time, frequency, and duration of your activities. This helps us understand how our services are being used and how we can improve them.

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our services and your experience. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Service Provision

We use your information to provide, maintain, and improve our services, including processing transactions, authenticating users, providing customer support, and delivering the features and functionality you request. This is essential for fulfilling our contractual obligations to you.

3.2 Communication

We may use your contact information to send you technical notices, updates, security alerts, support messages, and administrative communications. We may also send you marketing communications about our products, services, and events, but you can opt out of these at any time.

3.3 Analytics and Improvement

We analyze usage patterns and user feedback to understand how our services are being used, identify areas for improvement, develop new features, and enhance the overall user experience. This helps us make data-driven decisions about product development.

3.4 Security and Fraud Prevention

We use your information to detect, prevent, and respond to security incidents, fraudulent activities, and other potentially harmful or illegal activities. This includes monitoring for suspicious behavior and implementing security measures to protect our platform and users.

3.5 Legal Compliance

We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests. This includes responding to subpoenas, court orders, or other legal obligations.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

4.4 With Your Consent

We may share your information with third parties when we have your explicit consent to do so. You have the right to withdraw your consent at any time.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. The retention period depends on the nature of the information and the purposes for which it is processed.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used, and machine-readable format.

7.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

7.3 Deletion

You have the right to request that we delete your personal information, subject to certain exceptions such as legal obligations or legitimate business purposes.

7.4 Objection and Restriction

You have the right to object to or request restriction of certain processing of your personal information, such as direct marketing or processing based on legitimate interests.

7.5 Withdrawal of Consent

If we process your information based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Fragranceuoateli
989 Market St, San Francisco, CA 94103, USA
Phone: +1 (888) 851-9456
Email: hello@fragranceuoateli.world

13. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, use, disclose, and sell. You have the right to request deletion of your personal information and the right to opt-out of the sale of your personal information. We do not sell personal information. To exercise your rights, please contact us using the information provided above.

14. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). These include the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority. We process your personal information based on legal grounds such as consent, contractual necessity, legal obligations, or legitimate interests.

15. Data Protection Officer

We have appointed a Data Protection Officer to oversee our compliance with data protection laws. If you have questions about how we handle your personal information or wish to exercise your rights, you may contact our Data Protection Officer at the contact information provided above.